KanexPro Support Assistant

Describe your setup, the part number, and what you are seeing.

Before we start

So the team can follow up if this needs a person.

Used only to follow up on this request. See our Privacy Policy.

General enquiry

Tell us what you need and the right person will come back to you.

Used only to answer you. See our Privacy Policy.

About KanexPro

We engineer professional AV connectivity and distribution — HDMI and USB-C extension, matrix switching, AV over IP, Dante audio and control — for the people who have to make a room work on a deadline.

Founded
2015
Headquarters
Las Vegas, Nevada
Products
Professional AV connectivity and distribution
Ranges
From cables to AV over IP
Sold through
Direct at trade pricing, distribution and authorised resellers
Support
Mon–Fri, 6:00am–5:00pm PST

What we make

Audio-visual and IT connectivity built to be specified, installed and left alone. From HDMI and USB-C extenders that hold 4K over existing CAT cable, through matrix switchers and video walls, to AV-over-IP encoders and Dante audio adapters — all of it made for an installation rather than a desk.

Who we build for

Broadcast galleries, lecture halls, courtrooms, ballrooms, houses of worship, control rooms and boardrooms. Different budgets, one problem: signal has to cross a building at full resolution and keep doing it for years.

Work with KanexPro

Resell or distribute the line, bring us into a project, or build something that works with ours. Tell us about the company and somebody will come back to you.

Become a partner

Support

Technical support is on (888) 975-1368, Monday to Friday, 6:00am–5:00pm Pacific. Datasheets, manuals and firmware live on each product page in the catalog, setup and fault-finding are in the knowledge base, and the case studies are installations that were actually built. If you have already bought something and want it on record, register the warranty.