Name: 4K60 JPEG2000 AV over IP System Controller
Brand: KanexPro
SKU: AVO-IPCTL-JP2K

Question 1

How many endpoints can the controller manage?

Accepted Answer

The AVO-IPCTL-JP2K supports up to 762 encoder IDs and 762 decoder IDs on a single system.

Question 2

Is the controller compatible with H.265 endpoints?

Accepted Answer

No — the AVO-IPCTL-JP2K manages JPEG2000 endpoints only. Use AVO-IPCTL-265 for H.265 systems.

Question 3

What Video LAN IP modes are supported?

Accepted Answer

Three modes: Auto (controller assigns IP addresses automatically), DHCP (router assigns IPs), and Static (manual IP assignment). Select during initial setup wizard or via the Device page using Search Device Via Wizard.

Question 4

Can the controller manage two types of encoder/decoder simultaneously?

Accepted Answer

Yes — the controller can simultaneously manage Gen 1 and Gen 2 JPEG2000 encoders and decoders in a single system.

Question 5

Is the controller required for basic operation?

Accepted Answer

No — point-to-point unicast works without the controller. It is required for matrix switching, video wall (up to 9×9), and KVM roaming.

Question 6

Can I use a single network switch?

Accepted Answer

Yes. Connect all encoders, decoders, and the VIDEO LAN port to one switch and leave the CONTROL LAN port connected to a PC. Single-switch mode is supported but AV/IT network isolation is not maintained in this configuration.

Question 7

Encoders and decoders are not discovered after initial setup?

Accepted Answer

Ensure the VIDEO LAN port is connected to the same managed switch as all encoders and decoders. Verify the switch has IGMP Snooping enabled. Use the Search Device Via Wizard on the Device page to re-scan. If using static IP mode, confirm encoder/decoder IP ranges are within the configured Video LAN

Question 8

How do I reset the controller to factory defaults?

Accepted Answer

Press and hold the RESET button on the front panel for approximately 10 seconds until the STATUS LED starts flashing. Release the button — the controller will reset automatically and reboot.

Question 9

Can it power the encoders and decoders?

Accepted Answer

No — the controller manages control only. Endpoints are powered by PoE from the AV switch or their own DC adapters.

Question 10

What security protocols does the controller support?

Accepted Answer

The AVO-IPCTL-JP2K supports HTTPS, SSH, and SFTP with role-based user management and a required 6-digit alphanumeric password set on first login.