Name: 2×1 HDMI & USB-C Huddle Room Switcher with USB 3.2 KVM
Brand: KanexPro
SKU: COL-HUD-21

Question 1

What is the maximum video resolution supported?

Accepted Answer

Up to 4K60Hz 4:4:4 (18Gbps) on both USB-C IN1 and HDMI IN2 inputs, and on the HDMI output. USB-C input requires DP 1.4a Alt mode support on the source device.

Question 2

What HDR formats are supported?

Accepted Answer

HDR, HDR10, HDR10+, Dolby Vision, and HLG pass-through on both input and output.

Question 3

How does USB switching work with two laptops?

Accepted Answer

Default mode is Follow Video — USB peripherals switch with the active video source. Manual mode lets you switch USB independently via Web GUI or API command 'set usb manual switch x'. Auto mode switches to the most recently connected host.

Question 4

How do I integrate with a room control system?

Accepted Answer

Use RS-232 (115200-8N1) or TCP/IP (port 8000) with ASCII API commands. Key commands: 'set output 1 from 1/2' for source routing, 'set display 1 power 1/0' for display control, 'set usb switch mode x' for USB routing. Full command list via 'help' command.

Question 5

What power supply is required?

Accepted Answer

The included 24V/7.5A power supply (AC 100–240V, 50/60Hz). Do not substitute. USB-C 100W charging is only active when the DC 24V supply is connected.

Question 6

How do I mount the unit under a table?

Accepted Answer

Attach the included mounting ears using the 4× KM3×6 machine screws. The unit is 0.91 inches tall (23mm) and fits standard under-table or credenza mounting. Use 4× rubber feet for desktop placement.

Question 7

No video from USB-C laptop?

Accepted Answer

Verify the laptop supports DisplayPort Alt Mode over USB-C — not all USB-C ports carry video. Check laptop specifications. Try setting EDID to 1080P60 to rule out resolution mismatch.

Question 8

USB-C is connected but laptop is not charging?

Accepted Answer

Confirm the DC 24V power supply is connected. USB-C charging is only active when the unit has mains power. The unit cannot charge a laptop via the HOST port alone.

Question 9

Does it work with Microsoft Teams and Zoom rooms?

Accepted Answer

Yes. USB peripherals — camera, mic, speakerphone — connect to USB Device ports and switch with the active host. No drivers required. Works with any UC platform via standard UVC/UAC.

Question 10

Does the 100W charging work with MacBook Pro?

Accepted Answer

Yes. The USB-C IN1 port delivers up to 100W PD, which is sufficient to charge and run a 16-inch MacBook Pro simultaneously during a meeting.