Question 1

What resolution and compression does the encoder use?

Accepted Answer

JPEG2000, visually lossless, up to 4K@60Hz 4:4:4 over HDMI 2.0b at 18Gbps with HDCP 2.2.

Question 2

How far can it send over the network?

Accepted Answer

Up to 328ft / 100m over CAT6, CAT6A or CAT7 on a standard 1G managed network.

Question 3

Can a laptop drive it over USB-C alone?

Accepted Answer

Yes for the picture, sound and USB: USB-C 1 carries 4K60 video, audio and USB 2.0 data. To charge the laptop at the same time, connect a USB-C PD power adapter to USB-C 2. HDMI and USB-C 1 switch automatically, or press SOURCE.

Question 4

How is it controlled, and does it do video wall?

Accepted Answer

Web GUI, RS-232, TCP/IP and CEC, with the KanexPro JPEG2000 controller sold separately. Unicast, multicast, matrix switching and video wall up to 9x9, which is 81 displays.

Question 5

What does it mount into and how is it powered?

Accepted Answer

A US 2-gang wall box. Power is PoE or PoE+ (802.3at PD) from the switch, or local DC 12V/2.5A from the multinational supply, which takes priority.

Question 6

What connectors are on it?

Accepted Answer

1x HDMI IN, 2x USB-C IN, 1x audio IN and 1x audio OUT on 3-pin 3.5mm Phoenix, 1x LAN/PoE RJ45, 1x USB 2.0 HOST Type B, 2x USB 2.0 DEVICE Type A, and 1x RS-232 on 3-pin 3.5mm Phoenix.

Question 7

Audio return is not working on the analog output.

Accepted Answer

The analog AUDIO OUT carries PCM audio de-embedded from the active input by default, or a loop of AUDIO IN. If it is silent, set the source to PCM (LPCM) audio and check the 3-pin Phoenix wiring: L, ground, R, unbalanced.

Question 8

Can I confirm the stream without pulling up the full feed?

Accepted Answer

Yes. The encoder publishes an MJPEG sub-stream for preview.

Question 9

Does it support Dante?

Accepted Answer

Optionally, through Dante AV-A, an optional pre-installed license; units without it still carry AES67 network audio.

Question 10

What is included in the box and what finish is the plate?

Accepted Answer

The encoder in an aluminium panel with an iron case, 4.56in x 4.50in x 1.74in, 0.77 lbs, with a multinational AC100-240V to DC 12V/2.5A supply. The faceplate is fixed with screws, and the screws are in the box.