Question 1

What audio formats are supported?

Accepted Answer

LPCM 2.0/5.1/7.1CH, Dolby Digital/Plus/EX, Dolby TrueHD, Dolby Atmos, DTS, DTS-96/24, DTS-EX, DSD, DTS High Res, DTS-HD Master, DTS:X. Audio sample rate: 32–192kHz.

Question 2

How much power does USB-C IN 2 deliver?

Accepted Answer

Up to 100W (PD 100W). Connect a USB-C PD power adapter to USB-C IN 2. The charging power is delivered back to the device connected at USB-C IN 1. The USB-C IN 2 port does not carry video or data — charging only.

Question 3

What decoder does it pair with?

Accepted Answer

Any AVO-IPJP2K-series decoder — AVO-IPJP2K, AVO-IPJP2KD, AVO-IPJP2KS decoders, or AVO-IPJP2KD-DEC. All use the same JPEG2000 platform and are fully interoperable.

Question 4

Is a controller required?

Accepted Answer

No — unicast point-to-point works without the AVO-IPCTL-JP2K. The controller is needed for matrix switching, video wall, KVM roaming, and remote input source selection.

Question 5

How do I connect a laptop via USB-C?

Accepted Answer

Connect the laptop's USB-C/Thunderbolt port to USB-C IN 1. For charging, connect a USB-C PD adapter (up to 100W) to USB-C IN 2. For KVM, connect the USB HOST (Type B) port on the encoder rear to any USB-A port on the laptop or a USB hub.

Question 6

What PoE standard is required?

Accepted Answer

PoE 802.3at (PoE+). If the switch only supports 802.3af, use the included DC 12V/2.5A locking power supply.

Question 7

No video from USB-C source?

Accepted Answer

1) Verify USB-C source supports DisplayPort Alt Mode. 2) Use a direct USB-C cable (not a USB-C to HDMI adapter at the source). 3) Check LINK LED — flashing means connected but no signal. 4) Try HDMI IN as fallback to confirm network connectivity.

Question 8

Laptop not charging via USB-C IN 2?

Accepted Answer

1) Ensure a USB-C power adapter (up to 100W PD) is connected to USB-C IN 2. 2) Verify the adapter supports USB-C PD. 3) Check laptop accepts USB-C PD charging (most modern laptops do). USB-C IN 2 is charging-only — do not connect a video source to this port.

Question 9

What makes AVO-IPJP2KUC-ENC different from other JP2K encoders?

Accepted Answer

Dual HDMI + USB-C auto-switching inputs and PD 100W laptop charging. One USB-C cable handles video, USB KVM, and power simultaneously. Encoder only — designed for BYOD presenter rooms.

Question 10

Why choose this over a USB-C switcher plus standard encoder?

Accepted Answer

One device replaces two. JPEG2000 adds 4K60 IP distribution to any number of rooms on existing 1G infrastructure. A USB-C switcher alone does not solve the IP distribution problem.